ChatGPT could return to Italy if OpenAI follows the rules

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ROME — ChatGPT could soon return to Italy if its maker, OpenAI, complies with measures to satisfy regulators who have imposed a temporary ban on the artificial intelligence software for privacy reasons.

Italy’s data protection authority set out a series of requirements on Wednesday that OpenAI will have to meet by April 30 for the ban on the AI ​​chatbot to be lifted.

Last month, the watchdog known as Garante ordered the company to temporarily stop processing Italian users’ personal information while it investigates a possible data breach. The authority said it did not want to hinder the development of AI, but stressed the importance of following the European Union’s strict data privacy rules.

OpenAI, which had responded by offering remedies to allay concerns, on Wednesday welcomed the decision by Italian regulators.

“We are pleased that Italy’s Garante is reconsidering their decision and look forward to working with them to make ChatGPT available to our customers in Italy soon,” OpenAI said.

Concerns are growing over the AI ​​boom, with other countries from France to Canada investigating or taking a closer look at so-called generative AI technology like ChatGPT. The chatbot is “trained” on huge pools of data, including e-books and online writings, and able to generate text that mimics human writing styles.

Under the Italian measures, OpenAI must publish information on its website about how and why it processes the personal information of users and non-users, as well as providing the possibility of correcting or deleting this data.

The company will need to rely on consent or “legitimate interest” to use personal data to train ChatGPT’s algorithms, the watchdog said.

Italian regulators had questioned whether there was a legal basis for OpenAI to collect massive amounts of data used to teach ChatGPT’s algorithms and worried that the system could sometimes generate false information about individuals.

San Francisco-based OpenAI will also have to run an advertising campaign by May 15 on radio and television, in newspapers and on the internet to inform people about how it uses their personal data to train algorithms. , said the Italian watchdog.

It is also necessary to verify the age of users and put in place a system to filter those who are under 13 and adolescents between 13 and 18 who do not have parental consent.

“Only in this case will the Italian SA (supervisory authority) lift its order which imposed a temporary limitation on the processing of Italian users’ data… so that ChatGPT is again available from Italy”, the watchdog said on its website.

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