How Right Does It Need To Be?

How Right Does It Need To Be?

Last week, I ranted about failures to communicate, and complained that the installers for the window company we were using didn’t let anyone know they were running very late. To be fair, once they arrived (the next day), they were fantastic, and the windows look great. It took them two days, which was less time than the original rep told us, so we were even more pleased.

Then came another minor setback—about an hour after we got all the office furniture back in plac...