Suicide Hotlines Bill Themselves as Confidential—Even as Some Trace Your Call

This was the first of a series of articles I wrote about the new 988 mental health hotline. Read it here. Nearly every other news article since then has gotten essential facts wrong -- mine provides the original documents from my freedom of information requests. I've updated this in the book, but this article still provides essential background to the aggressive, covert forced interventions that the National Suicide Prevention Lifeline engages in.