How to Clear Your Building When it’s on Fire

How to Clear Your Building When it’s on Fire

Four steps to a strong leadership foundation

On a clear Spring day, our store was buzzing. The fitting rooms were full, and customers leisurely browsed through the store in search of attire that would fit the new season. Early afternoon light poured in from the giant windows that wrapped around our building. 

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As I helped a cashier finish up a transaction, I noticed a firefighter approac...