Critical Thinking: Understanding the Real Question

When a stakeholder asks you to solve a problem, make sure you understand what’s driving their request. Asking follow-up questions can help you come up with better solutions.

So many times when we’re asked to look into an issue, we just rush off and start solving it without really thinking through what’s causing the person to ask the question in the first place. Probe to understand why you’re being asked to look at something. 

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