Radical Idea: Let's do more Testing in Production

There are many different types of application testing. This article is entirely about system-level testing, the most outer-level user experience testing. System-level testing is also the most difficult to automate.
I'm talking about integration or testing of the application from an end-user perspective only. Many use the term system-level testing for this activity.   Other types of testing such as unit, performance, exploratory, and usability, are not a part of this article. Other forms of testin...