Dear CREDO Mobile, I like your packaging, but please fix my phone — or let me do it.

It's frustrating when electronic gadgets break, and not just because you have to go through the hassle of fixing or replacing them but because in doing so, a lot of waste is created. So when the headphone jack on my phone stopped working intermittently, I put off doing anything about it for several months. But finally, it got so bad that I could no longer use my headset, which meant an extra dose of radiation from putting my phone right against my head to talk (and of course, also not being...