What is the Difference Between Omnichannel and Multichannel Customer Support?

What is the Difference Between Omnichannel and Multichannel Customer Support? The pandemic has led to the rapid development of a customer-centric business. So, how do you make potential customers permanent? Let’s get this straight! Customer values have changed, and needs for maximum comfort, absolute clarity, and quality service have become the three main lures. It […]

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