The retail CX future Is all about in-location experiences

Retailers nationwide are searching for the coveted competitive edge. Rather than a shortsighted cost-cut or an investment in a negligible feature of your stores, consider focusing on the quality and ingenuity of your customer experiences.
Raydiant’s State of Consumer Behavior 2022 report found customer experience has a direct effect on revenues as 83% of shoppers are likely to make a second trip to your store when you provide a positive in-location experience. And, 63% of shoppers will spend mor...