My Inquirer column today is still on Globe's lousy customer service. It seems that, like government transactions, you need to kn...

My Inquirer column today is still on Globe's lousy customer service. It seems that, like government transactions, you need to know someone in Globe to get prompt attention. I don't know why we put up with this---things don't have to be the way they are.
Fortunately, there are exceptions like Makati Medical Center where staff are attentive, caring and seem to have pride in their jobs.
https://opinion.inquirer.net/152207/c...



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