What would be your top 5 questions to the board to work out a digital transformation strategy?
A digital transformation strategy requires to be aligned to the business strategy and plan of an entity. It is important to recognize that digital tools deployed to power a strategy are only tools. The tools have to be imaginatively deployed to further a business goal.
The organization should also look at its business model. The decision-makers should define and plan the digital strategy to support and further the objectives of the business model.
A digital tools-supported strategy will work when the organization is prepared for implementation. Often, boards of traditional organizations and public sector companies where the workforce is unprepared to go digital commit the mistake of launching into digital transformation too early. Undertake a skill gap analysis of the workforce. Digital tools are introduced at a pace as the workforce is ready to use these. The objective of digital transformation is to improve productivity and operational efficiency.
Lastly and probably most importantly, remember digital transformation strategy alone cannot move your organization to a position of sustainable competitive advantage. That is done by strategy and business models.
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