Take Your Team with You

Years ago, I was challenged by a former boss to carry my staff to another property to view their operations. It had never occurred to me that this might be a good idea. I could think of a lot of reasons not to do it; too much to do, not a good time, it costs too much, and it would slow me down. I was on a journey of discovery after all. I had plans and the thought of taking all my people with me seemed, well, like a burden. But was it?

Last week, an outside group of 9 people came to visit our...