Imagine that a loved one is on the operating table in a life-or-death situation. You and your family gather in the waiting room waiting with bated breath for the doctor to communicate the results of this life-saving procedure.
When the surgeon finally arrives, you don’t want to hear about how hard she and her team labored. You don’t want to hear that she “gave it her all” and worked extra long, even cancelling her scheduled tee time. At this moment, trying hard doesn’t matter. You simply need re...
Published on March 20, 2022 09:00