Mix and match mental models.

A few days ago, I got to have a delightful chat with Katie Wilde, digging into a question that we’ve both found difficult to answer: what distinguishes managers perceived to have good judgment from those perceived to have bad judgment? In exploring that question, the topic of mental models came up frequently.

Mental model is a somewhat overloaded term, but roughly means having a structured view on a given topic. This structured view allows you to predict how changes will propagate across the ent...