Do As I Say, Not As I Do

I was having a conversation with a friend the other week and she expressed frustration that her boss has high standards for her and the other employees, but he repeatedly doesn’t hold himself to the same expectations. He gets upset if someone is late, even if it’s for an emergency, and yet he is regularly late himself; he expects a prompt response to his emails, but some messages sent to him will never be answered; and the list went on.

I asked my friend how this behaviour impacted her and the o...