It's OK, I've got the message.

Patterns in the fields? Do passwords give you a headache?

They do me. I thought I'd give spoken books (not a brand name!) a whirl and joined as a trial member. I spent a couple of hours trying to download the chosen volume. I was asked for my password every time I tried to download and each time they told me the password I had just entered was incorrect. After the fourth attempt  I gave up,  only to discover (eventually) that my ipad was not of a generation that could play spoken books.

 I don't want to sit at my pc or laptop and listen. I wanted to snuggle up in bed with my ipad and earplugs and listen to a bedtime story. Since my ipad won't play ball, I had wasted my time and decided to cancel the brand new membership and reclaim the whole 99p I had spent (!). 

Seriously, the 99p was not important, but I did not want to end up paying £7.99 a month if I did not cancel. Of course, you can guess what happened. Before I could contact anyone to cancel, I had to enter my password, didn't I? Incorrect, they said, over and over again. There is nothing more infuriating than a computer that tells you your password is incorrect. I had to input a new password twice, get it verified, purified, clarified or whatever the term is, and after three unsuccessful attempts, managed to get a new password accepted.  Then and only then, could I cancel the membership. 

It's OK, I've got the message. Spoken books are not for me.