PRODUCTHEAD: (Re)discovering discovery

PRODUCTHEAD is a regular newsletter of product management goodness,
curated by Jock Busuttil.

Subscribe to PRODUCTHEADyou and whose product?tl;dr

Discovery is about understanding the problem space experienced by people

When on a tight budget for discovery, mitigate bias where possible and document all the biases you see

A relaxed participant will open up and be more honest with you

A discovery can prompt one or more possible solutions, or tell you the problem is no...