Appian Chat on the Human-Machine Relationship | July 22, 2021

 

This project is part of my ongoing partnership with Appian. Check out my article for them, mentioned in this #AppianChat, HERE

A1b: It started with conversations with @Appian CEO Matt Calkins about the future of the human-machine relationship. It didn’t hurt that Matt is a board game expert! It struck me that so much talk about AI & tech was theory, and here was a company DOING it for real. #AppianChats

— Garry Kasparov (@Kasparov63) July 22, 2021

A2b: Of course it’s new, and new solutions also have new problems. But that’s how we learn. I’m not talking about silver linings, but real advances based on sudden challenges. Adaptability and agility are the key for countries and individuals, not just companies. #AppianChats

— Garry Kasparov (@Kasparov63) July 22, 2021

A3b: Many founders of modern computer science AI in the 60s & 70s were very philosophical, but partly because machines were so slow their stuff didn’t work! So most of their objectives weren’t real-world. Now everything works and setting priorities is what matters. #AppianChats

— Garry Kasparov (@Kasparov63) July 22, 2021

A4b: Software is everything about human machine because it’s the adaptable interface. It defines how smoothly we work together, or, if not done well, how frustrating it can be to work with even the most powerful machines and AIs. #AppianChats

— Garry Kasparov (@Kasparov63) July 22, 2021

A5: Companies like Appian are filling a vital gap by providing those flexible interfaces, empowering people and companies to access all this power. They can turn AI from sci-fi & scary headlines into practical, accessible tools. #AppianChats https://t.co/tZjYXxQzN0

— Garry Kasparov (@Kasparov63) July 22, 2021

A6b: Don’t be callous. It’s not “disruption” to people losing their jobs; it’s unemployment & real hardship. But we need perspective, too, and creating new things creates new industries & jobs. Then we have UBI, easier tools for training, etc. It’s not dystopia. #AppianChats

— Garry Kasparov (@Kasparov63) July 22, 2021

A7: Can you build ethics and accountability into a knife? Into a an airplane or the internet? AI is a mirror. We need more ethical humans instead of thinking we can build ethical machines! We need accountability in the system, so humans are are always responsible. #AppianChats https://t.co/C5BvHXjP8L

— Garry Kasparov (@Kasparov63) July 22, 2021

A8: I wrote a book called “How Life Imitates Chess” on this, and while there are many parallels about preparation & strategic planning, what matters most is becoming aware of your decision-making process as a player, leader & as a company. Why do you do what you do? #AppianChats https://t.co/Fj9tYWIxvv

— Garry Kasparov (@Kasparov63) July 22, 2021

A9: The history of chess in AI is long, a practical mini-laboratory. It shows us how well machines can master any closed system, if we can define it well. Chess also teaches us that machines don’t have to be perfect to be very good & useful, only better than us. #AppianChats https://t.co/Bf63pkg9pz

— Garry Kasparov (@Kasparov63) July 22, 2021

A10b: What % of your work tasks require human empathy or creativity? What if those rote elements were done for you? For a practical example in health care, see @EricTopol‘s book on how AI can help doctors be better doctors & improve results. #AppianChats

— Garry Kasparov (@Kasparov63) July 22, 2021

A11: Don’t think about AI as a monolithic thing, but as a broad set of tools you can customize to your company’s needs if you know how to ask the right questions. This is the challenge. Don’t be a gorilla with a calculator! What do you need? How does it fit? #AppianChats https://t.co/NgjbTFfol5

— Garry Kasparov (@Kasparov63) July 22, 2021

A12b: Education is a good next frontier for chess and AI to show the way. A program that can figure out your strengths and weaknesses and how best to address them would be incredibly useful. First in chess, then in maths, everything. #AppianChats

— Garry Kasparov (@Kasparov63) July 22, 2021

Thank you @Appian and everyone for joining in today. My blog post they mentioned is here: https://t.co/a4ApqzeoWY https://t.co/jM8QpuirGm

— Garry Kasparov (@Kasparov63) July 22, 2021