When I read this story, I had one immediate thought: Face...

When I read this story, I had one immediate thought: Facebook will close the loophole that allows Oculus purchasers to get customer service. They really are the worst big corporation in American history. The damage that they have done to our social order is incalculable, and they compound that by their absolute contempt for their users — because, of course, as has often been said, the users are not the customers. It’s usually said that the users are the product, but they aren’t even that: they’re the conduit for the product, which is data. Facebook’s attitude towards users who have problems is precisely the same as the attitude of a factory dairy farm towards cows that cease to give milk.