How to Handle a Hostile Audience: 7 Rules

If you ever have to handle a hostile audience at a meeting or when giving a presentation, here are a few things I learned the hard way.

How hard? Like an employee interrupting a CEO’s speech to yell at him and then storming out of the room hard!

That experience taught me a lot about how to communicate sensitive topics to a skeptical audience and truly connect with them — and not just in bad times.

Before we get to those lessons, let’s briefly revisit that awful, insightful day.

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