Cups of Tea

When a reader takes the time to find your email address and compose a letter telling you they don’t like your books, how do you respond? How would you like to respond, if that’s different?

Good Monday morning. Brenda Chapman at the keyboard.
All authors get one-star and negative reviews, but it takes a really disgruntled reader to track down an author's contact information in order to tell them how much they hate their books. I'm  fortunate to never have received an entirely negative email about m...