Does Your Culture Have Know-It-Alls Or Learn-It-Alls?

Culture, it’s been said, eats strategy for lunch.

Why does one auto dealership perform much better than another when both sell the same cars, have access to the same lending resources, and can hire from the same labor pool?

Why does one consulting firm continue to outpace a competitor when both have the same portfolio of services and access to the same kind of clients?

Why does one leader struggle to get top performance from the C-suite team, when the next leader manages to get world-class work ...