What I Learned from a Mystery Successful Entrepreneur

What if Martha Stewart Living approached you wanting to do a story about your business? Wouldn't you jump at the chance?


Well, this mystery business owner flat out rejected not only Martha Stewart, but many other offers for free publicity—including my own!


In this brief video I'll explain why this successful entrepreneur turns down publicity. I'll also share a few insights he has to teach business owners everywhere.


Action Steps:



Watch this video and ask yourself: Does my business provide an interesting experience for customers so they end up promoting it to others? If not, follow these tips to help you successfully build your business:

Create simple systems
Build loyalty in every single customer
Make the business focus about the customer
Be at peace with your business

Share your perspective or ask questions on this page.

Principles:



Having simple systems allows you the freedom to have everything in your business run consistently.
Building systems that do small, nice things builds customer loyalty.
Customers value their experience with your business over the actual product or service you provide.
You don't need to build a multimillion dollar empire to be a successful business owner.


This post was sponsored by the Dave Crenshaw's  Coaching program. Would you like to make more money, make a difference, and still have a life? Click here to learn how about the coaching packages available: http://DaveCrenshaw.com/coach

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Published on February 21, 2012 16:01
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Dave Crenshaw
Dave Crenshaw has appeared in TIME magazine, Forbes, SIRIUS XM Radio, and the BBC News. His first book, The Myth of Multitasking: How ‘Doing It All’ Gets Nothing Done, has been published in six langua ...more
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