The Value of Over-Communicating to Leadership

Communication – or lack thereof – is the make-or-break element of the dynamic between leaders and individual contributors. Transparency, collaboration and sometimes over-communication are the cure.

Biyork Canada‘s Jon Kronemeyer joins Sysco‘s Matthew K. Berra and Microsoft‘s Carson V. Heady for a special discussion.

Occasionally, individual contributors, #salespeople and employees in general lament their relationship with their boss. But the best way to make that relationship work is to attune to needs and priorities of leaders and strive to deliver above and beyond.

Over-communication is a great tactic. Certainly, take their temperature for an elevated frequency of correspondence, but copying them into meetings as optional, CC’ing them on important communications and welcoming them wholeheartedly into your business to add value, perspective and guidance can gain their trust, garner their respect and glean valuable feedback.

It also goes a long way to help the leader stay at the pulse of what’s going on in the business so they can reach optimum effectiveness with their team and continue to learn.

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