3 Ways to Serve Your Clients With Empathy

Customers don’t care how much you know until they know how much you care. Learn how to improve your sales pitch by taking the time to understand your customers. Today’s post is by Joe Paranteau, author of Billion Dollar Sales Secrets (CLICK HERE to get your copy). Even if you are the best sales person with an airtight pitch, you might fumble your sale if you don’t make space to listen to what your customer has to say to you. Steamrolling ahead without listening to your customer will cause you to miss key cues about what’s important to them, their hesitations, and their goals. Without this information, you’ll never achieve value alignment.  Listening well is your single biggest asset when it comes to selling. People fundamentally want to be understood, but many salespeople get so...



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Published on February 22, 2021 05:00
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