Busting Publishing Myths

Wow, it seems I struck a nerve with my Borders rant. I've read about that handselling policy online, but I only have visited that one store, so I don't know if that store's manager takes it more seriously than others or if I just look approachable enough that I get the full onslaught (plus, I tend to be in the store in off hours when I may be the only customer). Aside from the personal irritation, I mostly feel bad for the employees whose performance evaluations are tied to this silly practic...