How Can You Be Sure Your Work Really Counts?

As the great philosopher Forrest Gump once postulated, “Life is like a box of chocolates. You never know what you’re gonna get.”

That seems to be true with so many things. Ordering a meal at a new restaurant comes to mind.

Or hiring someone to repair that gizmo you bought online.

Or trying out the weight loss regimen that’s incessantly pitched on that infomercial.

But with some things in life, mindful attention to certain human behaviors really can produce predictable results.

Take work, for exa...