Culture plays an integral role in your organization’s success or failure. Learn a four-step process to create a new culture or change an existing one. Today’s post is by Chuck Wisner, author of the forthcoming book, Conscious Conversations (CLICK HERE to learn more). Cultures are patterns of human interaction that define the values and the behaviors that help groups accomplish a shared mission. In an organization, the culture is the soup in which work gets done. It influences employee satisfaction, customer retention, and the bottom line. Getting organizational culture right is complicated, but it can mean the difference between a flourishing organization and a floundering one. Defining an organization’s culture and bringing awareness to the vital role it plays is a big step to...