How to make difficult conversations more approachable and productive

Do you hate having difficult conversations? There have been a number of “hot button” topics lately that often create unnecessary tension and walls between people. While we do need to have these difficult conversations, we need to focus on making them productive, rather than destructive. My fellow LinkedIn Learning instructor and director of the American Negotiation Institute, Kwame Christian, … Continue reading "How to make difficult conversations more approachable and productive"

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