Webinar – How to Leverage Feedback to Drive Growth
Feedback is valuable for any business to develop and grow. Taking a warts and all approach to leveraging feedback, I’ll be co-hosting alongside Smileback for another informative webinar session.
How can you leverage feedback in order to drive growth for your business?
This is the question I’ll be answering in my upcoming webinar with SmileBack on the 25th of November at 4PM UK Time (11AM EST)
How to Leverage Feedback to Drive Growth
After the incredible Remote Connect 2.0 event with SmileBack last month, I’m looking forward to joining the team once more.
I’ll be hosting alongside SmileBack’s Customer Lead, Eben Marks, and Customer Associate, Sofia Miteff.
We’ll be focusing on the importance of leveraging customer comments and understanding how it can help your business.
From the various methods of gaining opinions, to how to utilise feedback once you have it, we’ll show you how to make your business thrive in one jam packed webinar session.
How to Register for the Webinar
Our webinar takes place on the 25th of November at 4PM UK Time (11AM EST)
The webinar is free to attend.
Click here and register for the webinar.
As always, we make these webinars as interactive as possible, so come prepared with your questions!
Will there be a recording of this webinar?
This webinar will be recorded and made available to view on-demand.
Click here and register to be notified when the recording is available.
Learn how to utilise and grow from valuable feedback
It can be overwhelming when trying to understand how feedback can help your business. However, as you start to understand these opinions, you will realise the actions you need to take for positive and negative feedback.
You’ll discover strategies for feedback-driven growth and how to use tools such as SmileBack’s Customer Satisfaction Platform in order to to implement them.
Find out how a simple rating system can increase customer engagement. Managed Service Providers (MSPs) can then use the data produced to make positive changes in their business.
Are you ready to leverage feedback and grow your business?
Remember, this webinar is interactive! Leave me a comment below, or get in touch with your questions now
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How To Succeed with Excellent MSP Customer Service – TubbTalk 79
Where MSPs go wrong with Customer Feedback – TubbTalk #18
Using Social Networking to listen to Customer Feedback
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