Join me at Remote Connect 2.0: Back to the Future!
A heads-up that our friends at SmileBack are hosting Remote Connect 2.0: Back to the Future in a fun-filled, MSP focused virtual event on 28th October 2020!
You might remember that back in April I spoke at the first Remote Connect event, and it really did re-define what a virtual event can be!
Remote Connect 2.0 – A Different Type of Virtual Event
You’d be forgiven for getting a bit of Zoom fatigue, as there are a LOT of virtual events happening right now!
What impressed me so much about Remote Connect was that the team at SmileBack didn’t want to run just another virtual event.
They asked “What if we could get people together on Zoom and try to replicate the content pieces of a typical conference, such as breakout rooms, parallel sessions, etc? What if we made it fun, interactive, and focused on the material rather than the sales pitch? What if we had a magician?”
And so Remote Connect was born!
Well, after the amazing feedback for Remote Connect, SmileBack has returned with Remote Connect 2.0: Back to the Future!
Remote Connect 2.0: Back to the Future
Throughout this short, packed virtual event, Managed Service Providers (MSPs) can benefit from several sessions covering:
Customer Experience
Operations and Customer Experience
Leadership and Legacy
The keynote presentation will be delivered by the amazing Roger Edwards, who will be having fun while sharing with MSPs how to eliminate gobbledygook and jargon from your marketing!
Remote Connect 2.0: Back to the Future from Richard Tubb on Vimeo.
You’ll also hear from industry experts such as tech entrepreneur Phylip Morgan, Andrew Wallace of SmileBack and Nathan Fullington of ConnectWise.
I’ll be a part of the event, hosting a panel with Tim Swainson of Kemp Technologies and Jason Kemsley of Uptime Solutions as we explore how efficient tech and great CX (Customer Experience) go hand in hand.
After that, I’ll be joined by my great friend Erik Thorsell in the Remote Connect 2.0 fireside finale.
We’ll be discussing a really important question, why are you in business, really?
Explore expert insights on CX, leadership and SOPs
Remote Connect 2.0 promises to be just as fun, interactive and content-rich as the first time around. MSP owners, experts and employees will benefit from the insights shared and the outlook for the future.
Further, as you might have guessed, Remote Connect 2.0 is going back to the future!
We will be taking a detailed look into leadership, customer experience and streamlined operations.
Plus, a Magician! (No, really!)
But, if getting back to basics and learning from the best industry leaders isn’t enough, Remote Connect 2.0 has gone all out.
In addition, SmileBack has added a bit of magic in the form of magician and mentalist Gary Ferrar! This guy does stuff that is MIND BLOWING.
How to Register for Remote Connect 2.0
Remote Connect 2.0 takes place on the 28th of October 2020 starting at 3PM BST (11AM EST).
Tickets are priced at just $10, so there’s really no excuse not to get involved!
Click here for more details and buy your ticket.
In conclusion, this event is definitely not a “sit back and watch” one. Remote Connect 2.0 will be as interactive as possible, so come prepared with your questions!
So, will I see you there? Leave a comment below or get in touch and I’ll see if I can give you a shout-out.


