The Power of Listening at Work

In a past article, I suggested that listening is at the heart of all healthy relationships, whether at home or on the job. In this article, I want to illustrate the power of listening at work.

Here’s a story for you.

From excitement to endurance

Mitchell worked for a large manufacturing company for 18 years. At first, he’d been excited and eager to share his ideas about how to improve his team’s work processes with his supervisor. But over time, Mitchell lost his enthusiasm as he realized that ...