Early in my career—back in the stone age before computers and smartphones—I worked in environments where memos were a primary means of communication. Sure, my colleagues and I could talk face-to-face, but the culture of the time was to memorialize much of our interaction in writing.
Believe it or not, there were some advantages in what now seems such an archaic practice. Unlike texts and emails—where one tap of the “send” button can fill you with instant regret—the old-fashioned memo provided a ...
Published on August 18, 2020 00:00