The last time you provided difficult feedback, how did it go?

Our reader poll today asks: The last time you provided difficult feedback, how did it go? The reaction was much better than I expected. 36% The reaction was about what I expected. 54% The reaction was much worse than I expected. 11% It’s not as bad as you expect. While many of you got pretty much what you expected the last time you delivered difficult feedback, more of you were positively surprised by the reaction than negatively surprised. That’s not surprising. Giving feedback is a stressful process. We don’t like delivering tough messages and we mentally prepare ourselves for conflict going into the conversation. Recognize that people appreciate being told when something isn’t going well. The vast majority of people want to do better and are happy to hear ways they can do that. To get...



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