Empathy Day – The Listening Switch video with Jo Cotterill

The 9th of June was Empathy Day, a day to celebrate the very important quality of empathy. Empathy means listening thoughtfully to others’ experiences and really putting yourself in their shoes in order to then step forward and give them the help they truly need.

My author friend Jo Cotterill and I made a video together to explain something we call a listening switch: a special way of tuning in to friends and family when they’re explaining their problems.… Read more