Borders Coughs Up An Amazing Apology

If you've been following this blog, you should know that I sulked for a day or two, but by the time I got back to MN from my CT T'giving trip, the following e-mail was waiting for me.

* * * * *

Dear Ms. Davidson,

I am the General Manager of Borders in Fairfield and I am writing to you to apologize about the experience you had at Borders in Fairfield, CT this week. I am so very, very sorry about the way you were treated. We have always been a store that has strived to be author friendly. The man