How would you describe the “back office” functions at your company (finance, procurement, legal, HR, etc.)?

Our reader poll today asks: How would you describe the “back office” functions at your company (finance, procurement, legal, HR, etc.)? They occasionally add value and respond in a reasonable time.  29.78% They add value in every interaction and are highly responsive. 25.56% They are extremely frustrating and overly bureaucratic.  19.38% They rarely add value and tend to slow things down.  17.98% They make my life a nightmare, and I can’t get anything done.  7.3% Improving the back office. Eighty percent of you report your back office functions like procurement, finance, legal and HR only occasionally add value (30%) or even worse, rarely add value or make your life extremely difficult (55%). That’s alarming. But blame resides in two places. One place is with the...



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