Turning Crisis into Opportunity: How to Use Social Listening to Your Brand’s Advantage

Its an unpleasant but inevitable fact that most brands, at one time or another, find themselves faced with a crisis.  Whether its an issue with a faulty product or reputational problem, a business crisis can be stressful and can quickly escalate if not dealt with promptly.  This is why it is critical to learn...

Read More

The post Turning Crisis into Opportunity: How to Use Social Listening to Your Brands Advantage authored by appeared first on Neal Schaffer - Social Media Marketing...