The Program Manager vs. the Project Manager

“Program is to a project as product line is to a product.” One of our Customer Success teammates at Aha! made this analogy recently during a customer call. I believe her comparison perfectly encapsulates an important similarity between product and project management. Much like a product line is a grouping of individual products, a program is a collection of projects. And you need someone to own each —the totality and the individual.

This is where both a program manager and project manager...