Sparkling Service!
I am not the greatest of automotive experts - indeed, my great friend Steve Matthews at Blackpool's Toyota dealership Harry Feeney always chooses my cars for me whenever I make a change - so I do not often involve myself in such matters.
But last week I took my Toyota Yaris in for its annual service and MoT, which was carried out in the usual efficient way by, arguably, the best dealership in town. When I picked it up I was told that it had been washed and valeted into the bargain. I explained that it would not know what had happened to it for it rarely gets such luxurious treatment!
And now for the crux of this blog, the following day I received a call from the front of house host, Lisa, asking me if I was satisfied with the service after my recent visit. Unfortunately I was out at the time so a message was left on my answer machine.
As it was a Friday and I arrived home rather late, I decided to reply on the Monday. This gave me some thinking time and in the early hours of Sunday morning (I am not a very good sleeper) I came up with the idea of writing a limerick to express my satisfaction, as well as planning to make a 'phone call to say all was well.
Being around 3am I began composing the said limerick in my head and as I was working it out I thought I would remember it and transcribe it after breakfast later that day. However, knowing that sometimes one thinks of things at that time of night/early morning and they have gone when one awakes later, I decided to write it down there and then.
I have a full page out-of-date diary by the side of my bed for this very task - it is full of all sorts of useless notes, poems, book reviews etc etc - so I wrote the limerick down and eventually dozed off for a couple more hours.
On the Monday I telephoned Lisa and told her who I was and that I was returning her call. 'Satisfied?', I said in a manner that neither suggested satisfaction or otherwise. I waited a couple of seconds and laughingly said, 'Of course I am satisfied as I always am.' I then explained about the valeting and said that my car did not think it belonged to me for it rarely was so clean, both inside and out.
And then I went on to say that I had written a limerick about the experience and proceeded to read it, and the footnote, to her. She liked it and thought it would be good to put on the Harry Feeney Facebook page as customers might get a laugh out of it - and she explained that it had been a messy day with computer problems so it had cheered her up a little. I was pleased, so pleased that I thought I would record it - for posterity, of course - on my goodreads.com blog.
… so here it is:
Toyota cars from (Sir) Harry Feeney*
Come in sizes from massive to weeny
But whatever the size
You can always surmise
After service they come back all gleamy!
* He may not be a knight of the realm but he should be for his services to music as a Rockin' Vicar and for his services to the automotive industry.
I do hope it amuses you too, although I do appreciate that it is rather personal.
But last week I took my Toyota Yaris in for its annual service and MoT, which was carried out in the usual efficient way by, arguably, the best dealership in town. When I picked it up I was told that it had been washed and valeted into the bargain. I explained that it would not know what had happened to it for it rarely gets such luxurious treatment!
And now for the crux of this blog, the following day I received a call from the front of house host, Lisa, asking me if I was satisfied with the service after my recent visit. Unfortunately I was out at the time so a message was left on my answer machine.
As it was a Friday and I arrived home rather late, I decided to reply on the Monday. This gave me some thinking time and in the early hours of Sunday morning (I am not a very good sleeper) I came up with the idea of writing a limerick to express my satisfaction, as well as planning to make a 'phone call to say all was well.
Being around 3am I began composing the said limerick in my head and as I was working it out I thought I would remember it and transcribe it after breakfast later that day. However, knowing that sometimes one thinks of things at that time of night/early morning and they have gone when one awakes later, I decided to write it down there and then.
I have a full page out-of-date diary by the side of my bed for this very task - it is full of all sorts of useless notes, poems, book reviews etc etc - so I wrote the limerick down and eventually dozed off for a couple more hours.
On the Monday I telephoned Lisa and told her who I was and that I was returning her call. 'Satisfied?', I said in a manner that neither suggested satisfaction or otherwise. I waited a couple of seconds and laughingly said, 'Of course I am satisfied as I always am.' I then explained about the valeting and said that my car did not think it belonged to me for it rarely was so clean, both inside and out.
And then I went on to say that I had written a limerick about the experience and proceeded to read it, and the footnote, to her. She liked it and thought it would be good to put on the Harry Feeney Facebook page as customers might get a laugh out of it - and she explained that it had been a messy day with computer problems so it had cheered her up a little. I was pleased, so pleased that I thought I would record it - for posterity, of course - on my goodreads.com blog.
… so here it is:
Toyota cars from (Sir) Harry Feeney*
Come in sizes from massive to weeny
But whatever the size
You can always surmise
After service they come back all gleamy!
* He may not be a knight of the realm but he should be for his services to music as a Rockin' Vicar and for his services to the automotive industry.
I do hope it amuses you too, although I do appreciate that it is rather personal.
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