Noaf and the Steak a la Cockroach…
Last Monday around 5 PM in the evening a friend of mine, Noaf, went to a famous sea side restaurant in Kuwait to have lunch with a friend. Sadly this restaurant is one of my top ten favorite restaurants that I go to for comfort food. Anyways, let me tell you what happened in Noaf's own word as she emailed me, I just shortened it down a bit:
"We ordered our salads, then they brought our steaks. One of the steaks we ordered was the balsamico. About a third of the way into our steaks and mushrooms, we spotted this cockroach! We called the manager and told him, he picked up the plate, looked closely at it, TOUCHED it, then said "I will show the chef" and walked away, leaving us there in shock! We took some pictures and by the time he came back we decided that we were leaving. As we were getting up he was coming towards us, and said a quiet 'I'm sorry', to which my friend loudly remarked "you SHOULD be sorry, this is absolutely unacceptable, I will not be paying for my food, we are leaving." They let us walk out of there and didn't do a thing. If I wasn't so disgusted and nauseated and quite frankly, shocked and wanting to hotfoot it out of there, I would have made a bigger scene. In retrospect, perhaps we should have, as they didn't do much in terms of calming us. He didn't seem angry or disgusted himself…at all really. I eat there at least once a week, sometimes more. I'm even on a first-name basis with some of the older staff. But never again. This is absolutely disgusting!"
A dead cockroach in a plate of steak covered in balsamic sauce is one thing. Not trying to do ANY THING about it is totally another thing! What should Noaf had done is take the plate and get out of there directly to the Consumer Department "7mayat El Mostahlek" and they would have been there in an instant! By the way, this little fella doesn't live alone. Whenever a "small cockroach" is around it means there is an infestation of small cockroaches that must be dealt with immediately. I know this because my mother is terrorized by them and would quarantine the entire house if she ever found one walking in the street outside our home.
Sadly, this means I will never ever be going back to dine in that place. The way this matter was taken care off is ever more sad. As if its a normal thing to find a cockroach lying in your plate. I once found a hair in my soup there and made a scene, I am so glad I didn't find that cockroach or I would have screamed in fright for a few minutes first before I made my scene! Shame on you!
G63!
Do you agree with what Noaf did? leave quietly? or should she have taken the plate to 7mayat el mostahlek?
