Community Manager
This opportunity is for a part-time contractor position.
Brief:
As a Community Manager, you will be responsible for advocating for and representing a brand on Soul Space Media’s social networks. You will have your own social persona and will actively connect with fans and potential customers with the overarching goal of creating a “tribe” and a close-knit community on social platforms.
Our ideal candidate has exceptional networking and written communication skills and is able to create engaging content. You should be a “people person” with great customer service skills and the ability to moderate online and offline conversations with our community. You should be passionate about the brand you’re representing and translate this as engaging (and highly useful) online content.
Ultimately, you should be able to be an online ambassador for the Sarah Prout & Soul Space Media brand and manage all community communications.
For the foreseeable future, your brand representation will be focused on the “Sarah Prout” online communities and memberships.
Responsibilities:
Engage with new fans/followers/prospects in order to grow the overall brand community
Compassionate communication: you understand human emotions, feelings, thoughts, tendencies and display patience, empathy and seek understanding
Post high-quality text, image, and video content to encourage discussion and engagement
Respond to comments and customer queries in a timely manner
Strategize ways to scale online communities and connect with new people
Organize and participate in events to build community and boost brand awareness
Build relationships with customers, potential customers, industry professionals and journalists
Job Requirements
A love and passion for personal development a MUST!
Proven work experience as a Community Manager (at least 2+ years)
Experience managing Facebook groups
Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
Excellent verbal and written communication skills
Meticulous grammar and spelling
Experience in content writing
Lifelong learner eager to develop new skills and knowledge & stay up-to-date with digital technology trends
Ability to interpret social media engagement metrics
Knowledge of online marketing and marketing channels
Attention to detail and ability to multitask
Enjoys engaging with people with meaningful online content
BS degree in Marketing or relevant field
Social media management & strategy a plus!
Graphic design experience is a plus!
Video editing experience is a plus!
Experience working in the space of personal growth is a huge plus!
DISQUALIFIERS: Please DO NOT apply to this position if you:
Have less than 2 years of full-time experience in social or community management
Don’t love having conversations with other people
Don’t love analyzing numbers to come up with ideas and strategies
Don’t have the drive and ability to self motivate
Don’t consider yourself a proactive type of person
Are only looking for a short-term or temporary role
Get easily triggered or reactive when confronted by an unhappy customer (it’s not frequent, but it does happen)
Location
Remote
Start Date
Immediate
Hourly Rate
Negotiable
Hours Per Week
5-10 to start with a high likelihood to scale to 20+hours/week
Apply now
If you can see yourself fulfill the role of Community Manager, please apply!
Name
Upload CV
Why do you qualify for Community Manager? What makes you perfect for the role?
How much do you align/resonate with the topics of emotional empowerment, manifestation, and the law of attraction?
Please share links to pages you have managed before along with any examples of content you have created specifically for social media.
Within the space of community management, what were some specific strategies you implemented for fostering engagement within an online community? What were your specific KPIs for your role?
If asked for a referral, who would it be and why?
Other notes
Submit your application
The post Community Manager appeared first on Sarah Prout.
