Make it Easy – and Improve Your Business

No, I am not showing you a photo of this guy’s (my son, of you must know) legs. See that blue line? That may be the one of the most simple ways I’ve ever seen to boost customer satisfaction.

My son and I went to our local Wegman’s to pick up our groceries. If you know Wegman’s, it’s not exactly a small store. There are a ton of aisles – and a ton of distractions!

The folks at Wegman’s know this, so they painted this blue line on the floor for customers to follow upon arrival to pick up their orders.

Come on, how simple is that?

Now, I know we don’t all own grocery stores here. But what can you do to make your client’s experience the most simple, and worry free experience?

Make it easy. That’s what your customers need.

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