#Cybercrime - five tech support scam mitigation tips

Also known as remote access scams, the criminal aims to convince their potential target that their computer has malware. Once they gain traciton with this story, the criminal then tells the target that they need to download remote access software so the computer can be fixed. These scams may be via cold calling, web site pop-ups or even via scam emails.
1.  Remember that telecommunications and computer companies do not proactively call people unsolicited to tell them there is malware...