
A truly revolutionary method of change management, Appreciative Inquiry (AI) emphasizes inquiry into strengths, rather than focusing exclusively on fixing weaknesses. Written by the originators and leaders of the AI movement, this accessible guide offers a practical introduction to the method, which has been used to significantly enhance customer satisfaction, cost competitiveness, revenues, profits, and employee engagement, as well as organizations' abilities to meet the needs of society. Full of exciting stories that illustrate its many applications and benefits, this is the most authoritative guide to Al. By using this change method to systematically tap human potential, organizations, communities, and individuals become more effective.
Product details Format Paperback | 96 pages Dimensions 56 x 85 x 4mm | 158.76g Publication date 15 Apr 2009 Publisher
BERRETT-KOEHLER Publication City/Country San Francisco, United States Language English ISBN10 1576753565 ISBN13 9781576753569 Bestsellers rank 54,967
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Published on November 28, 2019 19:20