I came to Overload book site after reading Jonathan Spira's comments on Atos's plan to turn off its e-mail system
and I wanted to add my thoughts on e-mail today.
Over the course of one week, I measured the percentage of e-mails that were actually relevant for me to see. Out of 725 e-mails, only 15% actually mattered. This means that hundreds were unnecessarily sent to me and others.
The other thing I measured that week was the number of cc's on the unnecessary e-mails. The average there was eight but it ranged all over the place from no cc's to hundreds.
Clearly, if you take what the Overload book says seriously (and I do), the costs in a company of 20,000 (such as mine) are huge.
Think of all the time we'd save if we actually just sent e-mails to the people who needed to see them.
Published on December 08, 2011 00:22