How Do You Handle Conflict?

What do you do when… You’re not able to sleep due to a neighbor’s late-night music or barking dog? Your boss wants you to work overtime this weekend when you’ve planned a big outing with your family? You and your partner have totally different opinions when it comes to a major life decision?

This is just a small sampling of the kinds of conflict we face on a pretty regular basis. Notice a few characteristics of these situations: our emotions are aroused, the stakes are high, the outcome is uncertain, and opinions vary.

Mo...