Useful Lessons Learnt for the Professional Services Business

I love this post by Pamela Slim ‘23 Lessons from 23 years in business‘, because it resonates with my experience while providing a useful perspective. Of course it is mainly applicable to professional services such as coaching and consulting, although after consideration, its relevance is actually quite far reaching. I really recommend the short read.

Here are some of the lessons that resonate the most with me:

we often don”t know but we have the find out attitude (through the depth of our network or reference basis)the importance of professional ethics – any lapse will catch up laterbe conservative on the financial side and on the commercial expectations to survive on the longer termit’s actually more work and pain than you’d expect first!seek impact rather than incomethe importance of the client in our success and developmentthe need to look for root causes instead of going straight for the symptoms brought to our attention initially by the client

In some follow-up posts, the last three specific topics will be developed further because I believe they are so important.