Creating a Culture Where People Choose to Be ‘All In’

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Engagement—the degree to which people invest discretionary effort on the job—has been all the rage in business circles for years. “Engaged” employees are absorbed by and enthusiastic about their work. They have a sense of psychological ownership of their organization’s purpose and success.

The Gallup organization’s Q12 survey has gathered data from tens of millions of people. The good news is that employee engagement seems to be slowly increasing. The bad news is that engagement of U...