Using Dynamics 365 Finance & Operations Business Events and Flow to send Forms Pro Surveys to Customers

This morning I got a notification that an order had been shipped, and it had a link to a survey.  Which made me think – how hard is this to do in Dynamics 365?

I don’t know if many of you have played much with Forms Pro, but it is even better than Forms.  I created a new survey, and just from the title of the survey, it pretty much built the entire set of satisfaction questions for me through the suggestions.

On the sales order, we are tracking the shipment, and when the product is shipped,...